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contact us
please phone 08454 04 05 06
Minicom users please phone 08451 28 13 84
There is an alternative geographical number that can be used to contact Consumer Direct (for example if the consumer has inclusive minutes on their phone plan). The number is 0203 103 5165.
The advice lines have extended opening hours that should make it easier for you to receive direct advice.
Monday to Friday - 0800 to 1830
You may also submit your complaint online using on the following link.