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approved motor traders
consumer alert network
consumer resources
consumer support pack
consumer booklets
consumer advice leaflets
consumer & business advice
cancellation rights
business resources
home authority principle
advice for business
business regulation solutions
schools resources
food, literacy & basic skills
planning a barbecue
what price chocolate?
firework safety
home safety
latest news
press releases
latest ican messages
safety recalls
health
tobacco
underage sales
saturated fat
food
scores on the doors
food award
about us
service description
enforcement policy
our promise to the customer
comments, compliments & complaints
please phone 08454 04 05 06
Minicom users please phone 08451 28 13 84
The advice lines have extended opening hours that should make it easier for you to receive direct advice.
Monday to Friday - 0800 to 1830
Saturdays - 0900 to 1300
You may also submit your complaint online using on the following link.
For more information about Consumer Direct, go to www.consumerdirect.gov.uk